Why this happens
When you sign up, email is optional. If you skip it, the dashboard is happy to let you in for as long as you remember your password — but if you forget that password later, there’s no automated recovery flow to fall back on, because Forgot password only works if you have a verified email on file.The only way back in
Reach out to us and ask for a manual reset. We’ll only do this if you can prove ownership. Pick whichever channel is easier for you:- Discord — open biolovers.site/discord, join the server, and open a ticket.
- Contact form — biolovers.site/contact.
What “proof of ownership” looks like
Send as much of this as you can — the more, the faster:- The exact username of the account (
biolovers.site/<username>). - The approximate date you signed up (month / year is fine).
- Any purchase receipts (Stripe or NOWPayments emails — even forwarded screenshots).
- A linked Discord account that matches the one on the profile.
- Screenshots of your old profile from before you got locked out — uploads, bio text, custom badges, anything visitors could not have known.
- If you have it: the email address you might have used at signup even if you never verified it.
What we can’t do
- We can’t tell you what your old password was — passwords are one-way hashed, not stored.
- We can’t recover content tied to a different account if the username was already given away.
- We won’t bypass identity checks for accounts with purchases tied to another person’s payment method (chargeback risk).
Avoiding this in the future
After you regain access, do at least one of these:- Add and verify an email — see Email. This unlocks the automated reset flow.
- Save your password in a real password manager (Bitwarden, 1Password, browser keychain).
Related
Forgot password
The normal email-based reset.
I lost my 2FA
What to do when the authenticator app is gone.