What you can buy
- Premium ($6.99 lifetime) — see What Premium unlocks
- Verified ($19.99 lifetime) — see Verified
- Donations (1,000) — see Donations
- Custom badge slots ($4.99/slot, volume discount) — see Custom badges
How to pay
- Go to the checkout page (e.g. /premium).
- Tap Purchase.
- In the popup, pick Cryptocurrency.
- Choose your coin from the searchable picker.
- Accept Terms + Refund policy.
- Tap Purchase — $X.XX.
- The page swaps to a panel with:
- Pay-to address (long string)
- Exact amount in that coin (quoted from the USD price at the moment of purchase)
- QR code for mobile wallets
- Status badge (waiting / confirming / paid)
- Send the exact amount from your wallet.
- The page polls every few seconds. When NOWPayments reports
finished, your account is upgraded.
Important
- Send the exact amount. Underpaying = no upgrade. The amount is quoted at purchase and can drift if the network is slow — see Refunds for what we can do if a payment lands late.
- Don’t close the page until the status is
finished— your status panel will tell you when it’s safe. - Confirmation time depends on the coin. BTC ~30 minutes; USDT (TRC20) ~1 minute; ETH ~5 minutes.
- If your coin has a minimum amount higher than the order total, the API will refuse — use a different coin (USDT/USDC TRC20 usually have low minimums).
Receipts
We send a branded Biolovers receipt email once payment confirms. NOWPayments do not send their own — only the on-page status reflects their side. You must have a verified email to checkout (the API enforces this — see Email).Common questions
My payment is stuck on 'waiting'
My payment is stuck on 'waiting'
NOWPayments shows
confirming once the network sees your transaction (usually after 1 confirmation). It then needs the coin’s full confirmation count. Bitcoin can take 30+ minutes. Don’t resend.I sent the wrong amount
I sent the wrong amount
Underpayments aren’t auto-credited. Open a ticket through our contact form with the transaction hash + the order ID — the team can usually credit you manually.
Can I get a refund?
Can I get a refund?
See Refunds. Crypto transactions are typically irreversible once confirmed; refunds are issued at the conversion rate at the time we send them, in a coin we support, with network fees not reimbursed.
Why does the page say 'crypto unavailable for this amount'?
Why does the page say 'crypto unavailable for this amount'?
Did I miss the receipt email?
Did I miss the receipt email?
Crypto receipts come from us, not NOWPayments. Check spam, then your account email is the right address — verify it on the Email panel.