> ## Documentation Index
> Fetch the complete documentation index at: https://help.biolovers.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Discord presence shows offline

> If your Discord live tile says 'Offline' even though you're online, you're not in the Biolovers Discord server.

If your Discord live tile says **Offline** even though Discord shows you online, the most common cause is that **you're not in the Biolovers Discord server**.

## Why being in our server matters

Discord's API only exposes presence data to bots that **share a server with you**. The Biolovers presence bot listens for the `guildMemberUpdate` / presence gateway events from every server it's in — easiest of which to join is the Biolovers community Discord. If you don't share *any* server with the bot, it literally can't see your status — Discord refuses to tell it. (There's no Lanyard relay in the loop — the bot pushes presence to your profile directly.)

## Fix it

1. Join the Biolovers Discord: <a href="https://biolovers.site/discord" target="_blank" rel="noopener">biolovers.site/discord</a>.
2. Wait \~1 minute.
3. Reload your profile page in another tab — your live tile should flip to your real status.

You don't have to chat or do anything in the server — just be a member.

## Other things to check

* **Linked the right Discord account?** Open the [Discord & Telegram panel](/connections/discord-telegram) and confirm the username shown matches your actual Discord.
* **"Show presence" toggle on?** Same panel.
* **Discord set to Invisible?** Invisible mode shows as Offline to everyone, including our bot. Set yourself to Online / Idle / DND.
* **Custom status** with no game/Spotify? That's normal — it'll show your custom status text and the green dot.

## Can I see presence without joining?

Not for live data. The card will show your last cached status (if any), but won't update.