> ## Documentation Index
> Fetch the complete documentation index at: https://help.biolovers.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Pay with card (Stripe)

> Buy Premium / Verified / Donate / Custom-badge slots with a credit card or Apple Pay. Secure checkout via Stripe.

Card payments use **Stripe Checkout** — the same secure hosted page powering most online stores. We never see your card number.

## What you can buy

* **Premium** (\$6.99 lifetime) — see [What Premium unlocks](/premium/what-premium-unlocks)
* **Verified** (\$19.99 lifetime) — see [Verified](/premium/verified)
* **Donations** ($1.99 – $1,000) — see [Donations](/premium/donations)
* **Custom badge slots** — \$4.99 per slot, with a volume discount — see [Custom badges](/badges/custom-badges)

## How to pay

1. Go to the checkout page for what you want (e.g. <a href="https://biolovers.site/premium" target="_blank" rel="noopener">/premium</a>).
2. Tap **Purchase**.
3. In the popup, pick **Card / Apple Pay** and accept the **Terms** + **Refund policy** boxes.
4. Tap **Purchase — \$X.XX**.
5. A new tab opens with **Stripe Checkout** — type your card or use Apple Pay.
6. Once Stripe confirms, you land on our success page. Your account is upgraded **immediately** (or within seconds).

If the popup is blocked, the page shows a **Reopen Stripe** link to recover.

## Receipts

You get a **branded Biolovers receipt email** once payment confirms (sent via our own mail pipeline). Stripe also sends its standard receipt with VAT info to the same address.

Both go to the **email on file**. You **must have a verified email** to checkout — the API rejects the request otherwise. See [Email](/account/email).

## Disputes / refunds

See [Refunds](/premium/refunds). Short version: fees are **final and non-refundable** by default, with narrow exceptions for billing errors / non-delivery / unused purchases obviously made in error.

## Common questions

<AccordionGroup>
  <Accordion title="Does my card information go to Biolovers?">
    No. Stripe handles every part of the card flow on their own page. We get a payment confirmation, never the card number.
  </Accordion>

  <Accordion title="My country isn't supported by Stripe">
    Use [Pay with crypto](/premium/pay-with-crypto) — NOWPayments works almost everywhere.
  </Accordion>

  <Accordion title="The Stripe page won't load">
    Pop-up blockers, ad-blockers, or strict tracking-prevention can block Stripe's hosted page. Either allow `*.stripe.com` once, or tap **Reopen Stripe** in the modal.
  </Accordion>

  <Accordion title="My payment went through but Premium isn't on my account">
    Wait \~30 seconds — the success page polls until our system confirms the upgrade. If it still doesn't apply, refresh the dashboard. If still missing after 5 minutes, send the Stripe receipt through our <a href="https://biolovers.site/contact" target="_blank" rel="noopener">contact form</a> or open a ticket in <a href="https://biolovers.site/discord" target="_blank" rel="noopener">Discord</a>.
  </Accordion>
</AccordionGroup>