> ## Documentation Index
> Fetch the complete documentation index at: https://help.biolovers.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Email

> Add or change the email on your account. Used for password resets and purchase receipts.

<Note>
  Page on the dashboard: <a href="https://dashboard.biolovers.site/dashboard/edit/account/email" target="_blank" rel="noopener">dashboard.biolovers.site/dashboard/edit/account/email</a>
</Note>

Your email is **optional** at signup but very recommended. It's used for:

* The self-serve [Forgot password](/getting-started/forgot-password) reset flow.
* Purchase receipts (Stripe + our branded receipt).
* Important account notices (account suspended, payment refunded).
* Email-based password change inside the dashboard (the change-password panel sends a 6-digit code).

We don't run marketing campaigns through this address.

<Frame caption="Email panel.">
  <img src="https://mintcdn.com/biolovers/yfEUd9O4Jc0vVWm-/images/dashboard/account-email.png?fit=max&auto=format&n=yfEUd9O4Jc0vVWm-&q=85&s=6584f3fcfefa62ab0f87851b6adb1723" alt="Email panel" width="1440" height="900" data-path="images/dashboard/account-email.png" />
</Frame>

## Add an email

1. Type the email in the input.
2. Tap **Send verification code**.
3. We send a **6-digit code** to that address.
4. Type the code into the panel and tap **Confirm code**.

After this your email shows with a green **Verified** label.

## Change an email

Same flow — type the new email, send a code, confirm. Your old email is replaced once the new one is verified.

## Didn't get the code?

* Check **Spam / Promotions / All Mail**.
* Tap **Resend** in the dashboard.
* Wait a minute — first sends sometimes get queued by mail providers.
* Codes expire after 15 minutes; just request a new one if it's stale.

If still nothing, the email might be blocked by your provider. Try a different one (Gmail / iCloud usually work fine).

## "Link a verified email before purchasing"

Some upgrades (Premium, Verified, Donate, Custom badges) **require** a verified email before checkout. Receipts have to go somewhere. If you see this banner on a checkout page, tap the link and finish email verification first.

<Warning>
  With no email on the account, the [Forgot password](/getting-started/forgot-password) flow can't work — the only path back in if you also lose your password is reaching out via [Discord](https://biolovers.site/discord) or the [contact form](https://biolovers.site/contact) and proving the account is yours. See [No email and forgot password](/troubleshooting/no-email-no-password).
</Warning>

## Common questions

<AccordionGroup>
  <Accordion title="Can I have multiple emails?">
    No — one verified email per account. Replacing it just overwrites the old one.
  </Accordion>

  <Accordion title="Will my email show on my public page?">
    No, never. It's only used for account stuff.
  </Accordion>

  <Accordion title="Can I sign in with my email?">
    Sign-in uses your **username**, not email. The email is for password resets and receipts.
  </Accordion>

  <Accordion title="The verify code says 'expired'">
    Codes are valid for 15 minutes. Tap **Resend** to get a new one.
  </Accordion>

  <Accordion title="Can I detach my email entirely?">
    The dashboard doesn't expose a "Remove email" action — to drop it, replace it with a different verified email or open a ticket in our [Discord](https://biolovers.site/discord).
  </Accordion>
</AccordionGroup>